CVE-2024-20484 (CNNVD-202411-678)
中文标题:
Cisco Enterprise Chat and Email 输入验证错误漏洞
英文标题:
Cisco Enterprise Chat and Email Denial of Service Vulnerability
漏洞描述
中文描述:
Cisco Enterprise Chat and Email(CEC)是美国思科(Cisco)公司的一套企业聊天和电子邮件解决方案。该产品主要为其它Cisco解决方案提供电子邮件、聊天和Web回调功能等。 Cisco Enterprise Chat and Email存在输入验证错误漏洞,该漏洞源于受影响设备对接收的媒体路由外围接口管理器流量验证不足。未经身份验证的远程攻击者在受影响的设备上引发拒绝服务(DoS)情况。
英文描述:
A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.
CWE类型:
标签:
受影响产品
| 厂商 | 产品 | 版本 | 版本范围 | 平台 | CPE |
|---|---|---|---|---|---|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES4 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es4:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES6 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es6:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES9 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es9:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES6 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es6:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES5 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es5:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES3_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es3_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES11 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es11:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES4 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es4:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES5 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es5:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES9a | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es9a:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES10 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es10:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1) | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1):*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1) | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1):*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.5(1) | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.5(1):*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES7 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es7:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1) | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1):*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES3_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es3_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES6_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es6_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES12 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es12:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ET3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_et3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES4_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es4_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES6_ET3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es6_et3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES1_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es1_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6_ES2_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6_es2_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES5 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es5:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6_ES2_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6_es2_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES7 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es7:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6_ES2_ET3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6_es2_et3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.0(1)_ES7_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.0(1)_es7_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES5_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es5_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6_ES2_ET4 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6_es2_et4:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 11.6(1)_ES12_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:11.6(1)_es12_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6_ES3_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6_es3_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6_ES3_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6_es3_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES4 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es4:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES7 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es7:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES4_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es4_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES5 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es5:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES5_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es5_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES5_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es5_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES6 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es6:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES6_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es6_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES8 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es8:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES6_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es6_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES7 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es7:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES8 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es8:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES4_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es4_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES3_ET3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es3_et3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES2_ET5 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es2_et5:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES1_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es1_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES8_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es8_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES7_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es7_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES6_ET3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es6_et3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES5_ET3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es5_et3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES8_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es8_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES3_ET3 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es3_et3:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES5_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es5_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES6_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es6_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES4_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es4_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.5(1)_ES7_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.5(1)_es7_et1:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES8_ET2 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es8_et2:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES9 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es9:*:*:*:*:*:*:*
|
| Cisco | Cisco Enterprise Chat and Email | 12.6(1)_ES9_ET1 | - | - |
cpe:2.3:a:cisco:cisco_enterprise_chat_and_email:12.6(1)_es9_et1:*:*:*:*:*:*:*
|
| cisco | enterprise_chat_and_email | * | - | - |
cpe:2.3:a:cisco:enterprise_chat_and_email:*:*:*:*:*:*:*:*
|
解决方案
中文解决方案:
英文解决方案:
临时解决方案:
参考链接
cve.org
CVSS评分详情
3.1 (cna)
HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
时间信息
利用信息
数据源详情
| 数据源 | 记录ID | 版本 | 提取时间 |
|---|---|---|---|
| CVE | cve_CVE-2024-20484 |
2025-11-11 15:22:24 | 2025-11-11 07:39:03 |
| NVD | nvd_CVE-2024-20484 |
2025-11-11 15:00:10 | 2025-11-11 07:47:05 |
| CNNVD | cnnvd_CNNVD-202411-678 |
2025-11-11 15:11:51 | 2025-11-11 07:59:19 |
版本与语言
安全公告
变更历史
查看详细变更
- vulnerability_type: 未提取 -> 输入验证错误
- cnnvd_id: 未提取 -> CNNVD-202411-678
- data_sources: ['cve', 'nvd'] -> ['cnnvd', 'cve', 'nvd']
查看详细变更
- affected_products_count: 75 -> 76
- data_sources: ['cve'] -> ['cve', 'nvd']